Airline Support Services
Comprehensive service and support from the leader in inflight connectivity.
With more than 20 years of experience, we know what it takes to bring aircraft online and keep them connected. That’s why all of our solutions are powered by our redundant global network and backed by our comprehensive support services. From approvals & certifications, to installation, to proactive maintenance, we’ll work with your airline to ensure the smoothest, most reliable performance.
Gogo 2Ku install time-lapse video
A close-up look at the installation of a Gogo® 2Ku system.
Gogo is currently working with aircraft OEMs to offer Gogo 2Ku as a linefit solution across fleets. Our engineering teams can work with you to determine the best configuration to meet your specific technical requirements.
Approvals & certifications
With regulatory approvals for more than 200 countries and more Supplemental Type Certificates (STCs) than any other connectivity provider, Gogo can help you gain certification and develop a regulatory approval plan suited to your specific needs.
View regulatory documents here.
Maintenance & quality control
Gogo’s aircraft-centric operations keep aircraft online better than anyone. Before launch, our technologies, equipment, and services are continually put to the test to ensure performance. And once your aircraft are in flight, we’ll work with you to create a schedule for ongoing maintenance that fits your route structure and hub locations.
Crew training materials
Gogo is ready to educate your crew on how the system works, and how to troubleshoot inflight. More knowledgable crews mean happier passengers.
We help airlines drive passenger engagement and brand awareness through creative support, proven promotional strategies and campaign management tailored to meet your goals.
Partnership development and enablement
Gogo marketing teams work to drive long-term benefits for airlines and your passengers.