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  • Topic
    Improving Passenger Loyalty
  • Topic
    Airline NPS and dependable connectivity
  • Topic
    Choosing the right inflight internet solution
  • Topic
    Digitally transforming the inflight passenger experience
HomeLearning CenterDigitally transforming the inflight passenger experience

Digitally transforming the inflight passenger experience

Passengers want their lives of connected, personalized experiences to continue uninterrupted in the air, and airlines want to use that same connection to foster a more intimate, seamless relationship with passengers

To create a digital experience that stretches from gate to gate, plane to plane, and device to device, it takes high-performance, high-bandwidth connectivity and a deep knowledge of airline operations.
Document

2018 Global Traveler Research Study

This is Gogo’s comprehensive study of the attitudes, habits and technology preferences of more than 9,000 airline passengers around the world.

White paper

The Travelers of Tomorrow

The inflight connectivity preferences of younger flyers between 18 and 35 will impact airlines for years to come. Read our benchmark study on this influential group.

Document

Gogo TV brochure

Gogo TV delivers live programming to your customers virtually anywhere you fly. Learn more about what this service brings to the passenger experience.

Document

Gogo Vision brochure

Leading airlines around the world rely on Gogo Vision to keep passengers connected and entertained throughout the flight. Learn more about this popular offering.

Infographic

Breaking down device type and OS preferences in flight

What devices do air travelers prefer? What operating systems are most popular around the globe? See what passengers bring aboard airlines worldwide.

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Document

Improving Passenger Loyalty

Enable "surprise and delight" customer service in flight with smart connected devices onboard.

Video

What is Gogo TV?

Get a quick introduction to the benefits of Gogo® TV from the people behind the product.


Article

Driving passenger satisfaction through a Multi-Payer approach to IFC

Learn how a Multi-payer Model can help offset service costs and enhance the passenger experience.

Document

2018 Global Traveler Research Study

Gogo's comprehensive overview of the behaviors, preferences, and expectations of global air travelers around inflight internet.

Document

Global Notes: Inflight Internet

A quick look at passenger expectations around inflight internet.

Document

Gogo Passenger Experience brochure

Learn how Gogo Passenger Experience products and services can make the journey more memorable for your passengers.


Video

Going Beyond Connectivity

Learn how the Gogo FLEX Inflight System powers the inflight internet.

Video

Every Device, Every Flight, Everywhere

Gogo’s vision for how the inflight internet can digitally transform the flight experience for airlines and their passengers.

Video

Delivering the Inflight Internet

A brief look at the Gogo Inflight Internet Portfolio for Commercial Aviation.


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