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UCS Software Update 4.9

Please review the upgrade options below

Thank you for being a valued Gogo customer. UCS software version 4.9 is now available. Before you proceed with the upgrade, please review the following criteria to determine your upgrade eligibility:

  • Vision customers with Non-Cobham/Thrane SBB:
    • Please do not fill out this form or upgrade to UCS 4.9 If you have any questions, please contact Gogo Customer Support using the info below.
  • Non-Vision customers with Non-Cobham/Thrane SBB:
    • You must follow the Technical Bulletin that will be provided in the upgrade kit. If you do not follow the Technical Bulletin, your UCS 4.9 upgrade will not work.


Your upgrade can be completed by an authorized dealer or you can manage the upgrade yourself if you have in-house expertise. UCS 4.9 features several improvements to benefit passengers and crew including improvements to Gogo Vision, moving maps and more. To request an upgrade kit, please fill out the form below.

If you have any questions or concerns regarding UCS 4.9, please send an email to Gogo Customer Service or call +1 888.286.9876.

Please review the additional details and documentation:

  • Log in to Gogo TechPubs (contact James York if you need access to Gogo TechPubs)
  • For the Service Information Letter (SIL) search for document number D18813-018
  • Access the Notification of Change (NOC), document number D30007

Please contact James York if you need access to JETPUBS.

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ATG Classic Trade In Promos

New year, new you - Do you know about our 2020 promos?

We're so excited about AVANCE that we're giving you two paths to trade in your classic ATG and connect with the fastest inflight Wi-Fi system from Gogo, while saving thousands.