A: New and existing AVANCE L5 customers may take part in this program.
A: Any new or existing L5 customer is eligible for a $50,000 rebate with the purchase of Gogo 5G equipment, as detailed below. After the equipment is received, installed, and activated with a 5G service, you will receive a $50,000 rebate for the X3 LRU.
At a minimum MB13 antennas must be installed by October 31, 2023.
All 5G equipment – including the X3 LRU – must be installed and activated by October 31, 2024.
You must activate a 5G service plan by October 31, 2024.
Once the above criteria are met, you’ll receive your $50,000 rebate.
A: No, the AVANCE L5 unit does not need to be part of your purchase order. You may already have an AVANCE L5 installed (which is great!) or, for example, you may get it from a Dealer’s existing supply of Gogo hardware.
A: Complete the First To Fly promo form by October 31, 2023. This can be done by you or your installing Dealer.
A: We’re excited to offer this enhanced promotion to support the availability and installation of our X3 LRU, so our plan is to automatically upgrade anyone who was already registered for the $30,000 antenna exchange promotion into this new $50,000 rebate offer. If you want to opt out of this, please contact Gogo Sales Operations at +1.888.328.0200 or email@example.com or your regional sales manager as soon as you can.
A: Yes! Just follow the directions above and you will be eligible as described.
A: Yes! Just follow the directions above and you will be eligible as described. We can’t wait for you to experience first-hand why Gogo is the leader in inflight connectivity.
A: When a rebate is due, our Accounting team will pay out the rebate based on the information provided in your program registration form. The payment will then be processed via check. Please allow 4-8 weeks for processing after you’ve met all of the qualifications detailed above.
A: Your account must be in good standing to qualify for the promotion. If your account has a past due balance on your monthly service account, the past due balance must be paid in full before you will qualify for the program.
A: Your Gogo Regional Sales Manager can help answer questions. You can also contact Gogo Sales Operations at +1.888.328.0200 or firstname.lastname@example.org. If you have questions about service plans or the status of your account, please reach out to Gogo Customer Operations at +1.888.286.9876 or email@example.com.
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