Network Advisory: Degraded Air-to-Ground (ATG) Performance
We are currently tracking packet loss from our backhaul provider which supports the infrastructure for Air-to-Ground (ATG) connectivity.
Potential Impact: Passengers and crews on affected flights may experience:
- Slower page loads and video/audio buffering
- Occasional app, email, or website timeouts
- Choppy voice/video calls or dropped VPN connections
We are monitoring the issue with our network partners and will provide updates as conditions stabilize.
