Hear Dave Glenn, vice president of customer operations at Gogo Business Aviation, discuss our improved customer support and Gogo tech support capabilities with our regionally based field service engineers. From in-cabin Wi-Fi mapping to basic troubleshooting support, these engineers offer expert service where and when needed.
Whether you need remote support or hands-on technical assistance, the aviation connectivity experts in Gogo tech support are ready to make sure your inflight Wi-Fi system is working at optimal performance 24/7.
Another way Gogo is innovating inflight connectivity is by building AVANCE as a technology platform, not just a product. The software enabling every Gogo AVANCE system ensures you always have the optimal experience by identifying and fixing problems before they impact operations, sending automated event reports, and giving customers real-time visibility into the health of their AVANCE system and control over it with Gogo DASH. Fly confidently with Gogo AVANCE onboard, knowing your system is built and continuously improved upon by the experts in aviation connectivity.