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  • Topic
    Improving Passenger Loyalty
  • Topic
    Airline NPS and dependable connectivity
  • Topic
    Choosing the right inflight internet solution
  • Topic
    Digitally transforming the inflight passenger experience
HomeLearning Center
Topic

Improving Passenger Loyalty

Topic

Airline NPS and dependable connectivity

Topic

Choosing the right inflight internet solution

Topic

The Global Traveler Research Series

Topic

Digitally transforming the inflight passenger experience

Topic

Connecting & optimizing airline operations

Topic

Installing & supporting inflight internet

Article

15/98/98: Three numbers that define inflight internet

Speed, coverage and reliability are essential to delivering a true couch-to-cabin experience. Learn the basic metrics behind 2Ku performance.

Article

What it takes to ramp up 2Ku installations

Understand the three key factors to get an aircraft flying with 2Ku: obtaining STCs, gaining access to the aircraft, and the installation.

Document

2018 Global Traveler Research Study

This is Gogo’s comprehensive study of the attitudes, habits, and technology preferences of more than 9,000 airline passengers around the world.

Document

The Travelers of Tomorrow

The inflight connectivity preferences of younger flyers between 18 and 35 will impact airlines for years to come. Read our benchmark study on this influential group.

Infographic

Breaking down device type and OS preferences in flight

What devices do air travelers prefer? What operating systems are most popular around the globe? See what passengers bring aboard airlines worldwide.

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Document

AF-KLM case study

Air France-KLM used the new Onboard Portal Manager from Gogo to design, develop and manage their own portal.

Document

Improving Passenger Loyalty

Enable "surprise and delight" customer service in flight with smart connected devices onboard.


Article

Redefining inflight internet

Intelsat and Gogo Commercial Aviation (CA) have joined forces to redefine inflight connectivity and entertainment (IFEC).

Infographic

Airline NPS and dependable connectivity

  Download this infographic as a PDF

Article

Captive Portal 1.5

Captive Portal 1.5 is a redirection gateway to the portal that reduces the number of steps required for passengers to access to IFC and IFE services.

Document

Gogo Operational Support brochure


Video

5G at-a-glance

This is 5G at a glance

Article

Industry-leading system availability

By combining wide beam and spot beam coverage from the global Ku satellite network with Gogo 2Ku access technology, Gogo provides industry-leading availability wherever commercial aircraft fly.

Document

Global Notes: Proactive Maintenance

See how connected aircraft can facilitate better reporting between flight and ground crews for smoother maintenance and happier passengers.

Video

What is Gogo TV?

Get a quick introduction to the benefits of Gogo® TV from the people behind the product.

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