Gogo's LTE Network Transition
What you need to know
The FCC‑mandated network transition to next‑generation LTE will shut down current Gogo Biz service, ensuring faster, more reliable inflight connectivity. Aircraft with legacy ATG systems or early-era AVANCE Boxes must upgrade or swap boxes before May 2026 or they will lose inflight connectivity capabilities.
What is happening and how will it affect you?
- The LTE network will require an update to both Gogo’s ground-based infrastructure as well as the hardware onboard the aircraft for any aircraft flying with a legacy ATG system (ATG 1000, 2000, 4000, 5000, 8000).
- Certain customers with early-era AVANCE hardware will also need to exchange their system to newer, LTE-capable AVANCE hardware. Learn more about the AVANCE Box Exchange program here.
- On January 1, 2026, Legacy ATG service plans will increase by 25% for all customers who have not committed an AVANCE upgrade or C1 transition.
What can I do right now?
- Gogo has reached out personally to all known legacy ATG customers; if you haven't yet heard from us, please reach out to your dedicated Gogo Account Manager at a time that is convenient to you.
- If you have an early-era AVANCE system, please request a box exchange through your preferred dealer - or, if you have access to a certified maintenance facility with in-house expertise, you can fill out this form. Be sure to complete your exchange by December 31, 2025, to guarantee no interruption to your inflight connectivity.
- A number of Gogo authorized dealers that are offering special programs to handle your upgrade to AVANCE or exchange to C1, from additional savings and mobile installs to reserved space.