AVANCE Software Update 4.3.1
PLEASE REVIEW THE UPGRADE OPTIONS BELOW
Thank you for being a valued Gogo customer. AVANCE software version 4.3.1 is now available. Your upgrade can be completed by an authorized dealer or you can manage the upgrade yourself if you have in-house expertise. To request an upgrade kit, please fill out the form below. Note that when requesting your upgrade kit(s) that Gogo has Field Service Engineers (FSE) available to assist with your software upgrade if needed, and Gogo SmartShield provides a discount on FSE support pricing. Please contact Gogo Technical Support to schedule any needed assistance.
**AVANCE 4.3.1 requires your system to be running AVANCE 4.3. If you are not yet on software version 4.3, you'll need to first upgrade to 4.3, then to software version 4.3.1. You can require each necessary upgrade kit via the form below.
If you have any questions or concerns regarding AVANCE 4.3.1, please send an email to Gogo Customer Service or call +1 303-301-3278, option 3.
Please review the additional details and documentation:
- Log in to Gogo TechPubs (contact Jay York if you need access to Gogo TechPubs at firstname.lastname@example.org).
- For the AVANCE L5/L3 Service Information Letter (SIL) search for document number D34119-013 for the AVANCE SCS SIL search for document number D28929-013
- Access the Notification of Change (NOC), document number D36238