A: This promotion is available to new customers who have an aircraft without a Classic ATG (1000/2000/4000/5000/8000) or AVANCE (L3/L5) system installed and is not a new OEM or Production aircraft. If your customer does not have a Classic ATG or AVANCE system installed but does have Iridium or SwiftBroadband service through Gogo, their account must not be past due to qualify and only in-service aircraft can qualify.
NOTE: If the customer owns multiple aircraft, some with Gogo systems installed and some without, only their aircraft that does not have a Gogo system installed will qualify for this promotion. We have separate promotions for customers with our Classic ATG or AVANCE system installed.
A: Our Ready To Fly LX5 promotion is for new customers installing an AVANCE LX5 system on an aircraft with no existing Gogo air-to-ground (ATG) or AVANCE equipment or already installed. New customers choosing AVANCE LX5 have two options.
A: Our Ready To Fly L5 promotion is for customers installing an AVANCE L5 system on an aircraft with no existing Gogo ATG equipment already installed. The customer will receive a $25,000 rebate from Gogo upon installation, activation and a completed SSA. Equipment must be shipped, installed, and activated by December 31, 2024.
A: Our Ready To Fly L3 promotion is for customers installing an AVANCE L3 (Core, Max or Plus systems) on an aircraft with no existing Gogo ATG equipment already installed. The customer will receive a $10,000 rebate from Gogo upon installation, activation and a completed SSA. Equipment must be shipped, installed, and activated by December 31, 2024.
A: The Ready To Fly promotion runs through December 31, 2024. If the customer chooses to provision their aircraft with AVANCE L5 and MB13 antennas to receive the MB13 $30,000 bonus rebate, this offer expires at the time of 5G entry into service.
A: You will receive an email when a customer completes the new customer promo form.
A: Yes, there is a promotion for the AVANCE L3, AVANCE L5, and AVANCE LX5. See the details above for the different rebate amounts.
A: No. You can use existing inventory for L5 and L3. If new inventory is needed, a non-cancellable PO must be submitted, and equipment shipped, installed, and activated, by December 31, 2024.
A: Your Gogo Aftermarket Channel Manager can help answer questions. You can also contact Gogo Sales Operations at BAsales@gogoair.com or +1.888.328.0200.
If your customer has questions about service plans or the status of their account, please have them reach out to Gogo Customer Operations at +1.888.286.9876 or email@example.com.
A: If the customer has a past due balance on the aircraft account for any existing Gogo service, then the past due balance must be paid in full before the customer will qualify for the program.
A: No, this promo is only valid for system activations that occur on or after April 24, 2023.
A: Yes. Customers who install an AVANCE LX5 or L5 or L3 on multiple aircraft that currently do not have Gogo ATG equipment installed are eligible for this promotion. Customers with an aircraft that has a Gogo system already installed will not qualify but you may qualify for either our Tech Transformation (current Classic ATG customers) or First To Fly (AVANCE L3 or L5 customers) promo.
A: No. Aircraft on a service pricing agreement (fleet program) are not eligible for this program; we'd like to create an upgrade plan that best meets your customers’ needs so please contact your Regional Sales Manager to discuss options.
A: No. The promotions are intended for pre-owned aircraft without a classic ATG (1000/2000/4000/5000/8000) or AVANCE (L3/L5) system installed. Please have them contact their Regional Sales Manager so we can determine promotion eligibility.
A: Yes! Customers can take advantage of this promotion by choosing AVANCE LX5, the 5G AVANCE system.