A: Gogo Skyline is a new application, modernizing what was previously Gogo Text & Talk. It allows you to reliably make calls using your own phone and contacts in the air, and via any Gogo network. Gogo Skyline also serves as a handset device for Iridium satellite and Gogo Voice calls.
A: This new application will be available on November 1, 2023.
A: No, Gogo Text & Talk is being updated to Gogo Skyline on November 1, 2023.
A: Some of the benefits of Gogo Skyline include:
A: No, Gogo Skyline eliminates the need for ground registration. Just open the app in flight and it will automatically detect your hardware for the best call.
A: Yes, Gogo Skyline will work with Gogo Iridium systems, including ST4200 and ST4300.
A: No, Gogo Skyline will not negatively impact Wi-Fi calling, iMessage, WhatsApp, or IM functionality.
A: With Gogo Skyline, you can always make an outbound call over any bearer and you can use your contacts directly from your phone. You should let your contacts know that the caller ID will show up as the aircraft phone number. If they miss your call, they should be able to call back using the number that shows up in the caller ID.
A: Please call or email Customer Operations at +1.888.286.9876 or firstname.lastname@example.org to get your aircraft phone number.
A: The current Gogo Text & Talk application will automatically update to Gogo Skyline on November 1, 2023. If you don't allow application auto-updates on your phone, you will be prompted to update to Gogo Skyline the next time you open the Gogo Text & Talk app.
A: Yes, Gogo Skyline is available for both iOS and Android devices. You can download the application through your device's application store to get access.
A: You can find the latest Gogo Voice service plans here.
A: Yes. Please call or email Customer Operations at +1.888.286.9876 or email@example.com to add Gogo Skyline to your current service.
A: You can contact Gogo Technical Support at +1.303.301.3278, Option 3, or firstname.lastname@example.org for any technical support.
A: One of our Gogo Regional Sales Managers can help answer questions. You can also contact Gogo Sales Operations at +1.888.328.0200, Option 2, or email@example.com. If you have questions about service plans or the status of your account, please reach out to Gogo Customer Operations at +1.888.286.9876 or firstname.lastname@example.org.
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